Frequently Asked Questions

DART Transform is a program that is focusing on five areas to modernize DART's transit system. The program includes purchasing new light-rail vehicles and busses, unifying the system signal the rail network, providing level boarding at 23 stations on the Blue and Red lines, and improving passenger facilities (rail stations, bus stops, etc.) as well as operations facilities.
The anticipated cost for all improvements is approximately $2 billion over the next decade.
At this time, DART is still determining the work activities that will occur for the program. We will share updates with commuters for any renovations or updates that may impact their commute, including at stations or bus stops, ahead of when work activities begin.
DART is still evaluating how work activities, including the raising of station platforms to provide level boarding will be completed, and the sequence of work by locations. Once plans are further refined, we will share how work activities may impact commuters and stations. Should commuters be impacted, DART will share information on other commuting options.
Yes, both the new buses and light rail vehicles will have vinyl seating as well as additional amenities and technology enhancements. The current bus and rail fleet will remain in use as we phase in new buses and light-rail vehicles into the DART fleet.
New buses are anticipated to be in operation in 2026 ahead of the FIFA World Cup. New light-rail vehicles are anticipated to be in operation beginning in 2029. DART will phase out the oldest light-rail train cars in increments, as the new train cars arrive. This is anticipated to take place over four years.
DART is still in the process of gathering feedback on the bus shelter prototypes it has installed in Dallas, Garland, Plano and Richardson. There are three different prototypes and, once feedback has been gathered, we will determine which of three shelters (or all of them) will best serve customer needs and what modifications need to be made. Once this process is completed, the new shelters must be ordered, manufactured, and installed, so DART is looking to begin a rollout of the new shelters by late 2025 or early 2026.
Yes. It is anticipated that new ticket vending machines (TVMs) will be installed along existing light rail lines beginning in fall 2025, with an anticipated completion of nine to 12 months.
Improvements being made as part of the DART Transform program are not anticipated to affect the GoPass app or GoLink service. However, DART will use the GoPass app to share notifications with riders on work activities that may impact their commute, just like we do for other work activities or events.
DART is over 40 years old and has spent much of that time expanding its bus and train network to meet the needs of our customers. Many of our buses and trains are meeting the end of their usable life, so the cost to maintain our equipment and facilities has gone up. Purchasing new vehicles is a necessity to improve the customer experience, enhance safety and replenish assets.

We are embarking on a generational journey to transform DART into a cleaner, safer, more modern transit system for you.

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214-979-1111
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