DART is embarking on a generational journey to transform into a cleaner, safer, more reliable and modern transit system for you. Our customers are the focus of everything we do at DART and our goal is to ensure that they have a great experience at our stations, facilities and on our vehicles.

Over the next decade, DART will invest approximately $2 billion to modernize five core elements of its transit system. The DART Transform program will update the legacy light rail lines and bus networks with new vehicles, improve passenger facilities like stations and bus shelters, unify the light-rail signaling system, modernize maintenance facilities and improve the resiliency of the entire transit system.

During this time, DART will also map the customer journey. This will allow us to understand what the good parts of our customers’ journey are as well as the parts that need improvement. We will take this information and continue to make refinements to ensure the best experience possible for our riders.